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If you have any queries related to this issue, Reply and I'll be happy to help you. Was this reply helpful? Yes No. Sorry this didn't help. If you recovered your PC to factory settings did that include an Office trial version, and did you uninstall that trial before installing your office version? I downloaded the MS Office from www. However, after the installation, it says my product key is not valid. This is very frustrating.. Any idea what should I do? As I said earlier, I activated this letter code before about 2 years ago.
For help, see Deactivate a Microsoft install. In Windows, right-click the Start button on the lower-left corner of your screen, and then select Run. File Explorer opens. On the View menu, select Hidden items. Buy Office If you're not able to get a refund from the original seller and you want to buy Office, click the button below to compare prices and buy Office from the Microsoft Store or to start a free trial of Microsoft Buying a product key?
If you have a current Microsoft subscription, here's how to fix this issue: Close all Office apps. Under your Microsoft subscription, select Installs. In File Explorer, delete HeartbeatCache. Open an Office app, and sign in with your Microsoft account when prompted. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The previously installed version of Office prompts the user to change the product key.
The screen then disappears, and shows no response when product key change is clicked. The following describes how to modify the registry. Incorrect registry modification can cause serious problems, so please proceed with extra caution. You should contact the vendor for a refund. Depending on where they are in the scam cycle they may give you the refund or they will string you along with delays.
You should also contact your credit card company to cancel the transaction or to at the very least give them a heads up on the scam so that they can deny the scammer any further sales.
You may also want to report the vendor to www. If it is a legitimate purchase, then you are possibly having a known problem with Windows 7. There are 3 possible causes, 4 possible fixes:. Second, it may be an access rights problem. There are 2 possible fixes for it. Either activate using "Run As Admin" or "Take Ownership" of the problem drive folders and registry entries.
I have provided links to several articles for these types of fixes. Pick one that you can follow and try it. Sometimes the problem has been that Windows has had problems granting the right access to files, folders and the registry.
The following tips provide some workarounds.
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